New Course

By Joseph@gainskills.net Uncategorized

Course Content

Reservations and Bookings
To provide learners with the knowledge and practical skills required to receive, process, confirm, amend, and manage reservations professionally while delivering excellent customer service in Fiji's hospitality industry.

  • Introduction to Reservations and Bookings
  • What is a reservation
  • A reservation is: – A. A complaint – B. A booking made by a guest – C. A payment – D. A receipt
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